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March 18, 2020 Message

As the Covid-19 situation has escalated and Governor Hogan implements more restrictions to slow the spread of the virus, we have made additional decisions about our operations which may impact you and your family members.  The following measures are being implemented immediately.

Headquarters— Building is closed to all visitors.  Staff may continue to enter and exit the building as needed for business purposes. Business operations are continuing, to support our programs.

Personal Supports—Services are suspended unless those services can be delivered in a person’s home.  Coordinators are contacting families.

Respite—All family orientations are suspended. No new applications are being processed. No requests to shift vendors can be accommodated.  Families who are already in the system and who need additional hours will be accommodated, if the vendor they selected is available to provide the service.

KFICCC—Closed until March 27.

After All—Closed until April 1.

Day Services—Services are suspended until March 27.

Employment Services—People supported who have paid jobs, including group employment, should follow the directions from their employer.  If these individuals are continuing to work, we will continue providing support to them.

Community Living Services—Homes are closed to visitors and people supported are not going out into the community.

In all cases where we are continuing to deliver services (except our residential homes), if the person receiving services is sick, services will be immediately suspended.  Staff who are sick are expected to stay home and may use their sick/vacation leave.

At this moment, we are particularly concerned about the 119 people we support in residential settings and the staff who are on the front line, ensuring these people have their needs met 24/7.  We have administrative staff doing grocery and medication pickups and drop-offs, to ensure food, supplies, and needed medications are available in the homes.  We have managers working at homes where people are medically-fragile.  We are educating staff on what procedures to take if they or someone they support becomes sick. In addition, we have reassigned our Employment & Day and Personal Supports staff to support our homes and alleviate staff shortages caused by people calling out due to their emergencies.


  • Stay informed by checking our website and our social media regularly.
  • Click here to make a donation to support our efforts.  We are incurring significant unbudgeted costs, including staff overtime in the homes, protective equipment, and more.  Any amount will help us continue providing the supports that are needed.  
  • Stay home and stay well!

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