Name: 7362 Calhoun Place
Address: 7362 Calhoun Place, Rockville, MD 20855, (GPS may indicate Derwood, MD)
Telephone: 301.984.5777

Everyday Digital Skills is a fun, hands-on series of 10 classes designed to help people feel more confident using technology in everyday life. Whether you're learning for yourself or supporting someone else, you'll build practical skills that make it easier to stay connected, find information, communicate, work, and use technology safely.

Each class focuses on real-life situations using phones, tablets, or laptops, with plenty of opportunities to practice along the way. Topics include internet basics, email, online safety, video calls, digital organization, job and workplace technology, accessibility tools, and more.

Participants are encouraged to bring the device they use most so they can learn on familiar technology. No advanced computer skills are needed—just a willingness to learn. Whether you're new to technology or looking to build your confidence, this series will give you practical skills you can use every day.

Jessica Wallach

Content Manager & Master Teaching Artist, Story Tapestries

Jessica Wallach

Jessica Wallach is a digital literacy educator, accessibility specialist, teaching artist, photographer, and Story Tapestries collaborator. Her work connects technology, communication, access, employment readiness, creativity, and everyday problem-solving. She has led digital equity classes for youth, adults, seniors, workforce development programs, and community-based learning settings, including classes focused on job search, AI-supported communication, photo management, digital storytelling, spreadsheets, online research, and practical device skills. Jessica brings deep experience in disability access and designs classes that help participants use technology to communicate, make choices, build confidence, and get real tasks done.
Story Tapestries

Story Tapestries

Story Tapestries is an arts and education organization that uses the arts, storytelling, creativity, and community-centered teaching to support learning across ages and settings. Its programs connect literacy, digital skills, communication, workforce readiness, accessibility, and creative expression. Story Tapestries designs responsive programs that meet participants where they are and help them build practical skills through engaging, accessible, relationship-centered learning.

Digital Safety, Passwords, and Privacy: Supporting Yourself and Others

Tuesday, September 8
10-11 am
In Person at The Arc Montgomery County

For:
- Direct Support Professionals
- Support Staff
- Caregivers
- Family Members
Digital Safety, Passwords, and Privacy: Supporting Yourself and Others

You will learn practical strategies for recognizing online risks, protecting personal information, supporting safer password habits, and helping someone else with digital safety without taking over.
Click Here to Register

This class is designed for DSPs, staff, caregivers, family members, and support people. In this session, participants learn the digital skill for themselves and also learn how to support someone else using that skill without taking over. If you support someone who is interested in the class immediately following this one (Staying Safe Online: Passwords, Scams, and Asking for Help), you must attend this session.
Staying Safe Online: Passwords, Scams, and Asking for Help

Tuesday, September 8
11 am–12 pm
In Person at The Arc Montgomery County

For:
- Adults with an intellectual and/or developmental disability
- Veterans
- Seniors
- Interested Adult Learners
Staying Safe Online: Passwords, Scams, and Asking for Help

You will practice recognizing suspicious messages, understanding personal information, thinking about passwords, and asking for help when something online feels confusing or unsafe.
Click Here to Register

This session is a direct follow up to Digital Safety, Passwords, and Privacy: Supporting Yourself and Others. It focuses on hands-on practice, choice-making, asking for help, and using technology in real-life situations. Support staff should attend Digital Safety, Passwords, and Privacy: Supporting Yourself and Others if the person they are supporting is attending this class.
Helping with Forms, Benefits Websites, and Online Tasks

Tuesday, September 15
5–6 pm
In Person at The Arc Montgomery County

For:
- Direct Support Professionals
- Support Staff
- Caregivers
- Family members
Helping with Forms, Benefits Websites, and Online Tasks

You will learn how to support someone with online forms, benefits websites, uploads, logins, and confusing instructions while helping the person understand what is happening and make choices.
Click here to Register

This class is designed for DSPs, staff, caregivers, family members, and support people. In this session, participants learn the digital skill for themselves and also learn how to support someone else using that skill without taking over. If you support someone who is interested in the class immediately following this one (Getting Things Done Online: Forms, Websites, and Step-by-Step Help), you must attend this session.
Getting Things Done Online: Forms, Websites, and Step-by-Step Help

Tuesday, September 15
6–7 pm
In Person at The Arc Montgomery County

For:
- Adults with an intellectual and/or developmental disability
- Veterans
- Seniors
- Interested Adult Learners
Getting Things Done Online: Forms, Websites, and Step-by-Step Help

You will practice navigating simple online tasks, understanding what a website or form is asking for, and identifying what kind of help they may want or need.
Click Here to Register

This session is a direct follow up to Helping with Forms, Benefits Websites, and Online Tasks. It focuses on hands-on practice, choice-making, asking for help, and using technology in real-life situations. Support staff should attend Helping with Forms, Benefits Websites, and Online Tasks if the person they are supporting is attending this class.
Supporting Digital Communication, Accessibility Tools, and Troubleshooting

Tuesday, September 22
5–6 pm
In person at The Arc Montgomery County

For:
- Direct Support Professionals
- Support Staff
- Caregivers
- Family Members
- Adults with an intellectual and/or developmental disability
- Veterans
- Seniors
- Interested Adult Learners
Supporting Digital Communication, Accessibility Tools, and Troubleshooting

You will explore everyday communication tools such as text, email, photos, and voice notes, and discuss when each tool may be useful. You will also learn how to find common accessibility settings, including text size, captions, volume, color/contrast, and other device settings that can make technology easier to use. The class will introduce a simple troubleshooting process and practice how to coach someone through a technology problem without taking over their device.

Led in partnership with Saad Iqbal of the Hukm Foundation
Click Here to Register

This class is designed for DSPs, staff, caregivers, family members, and support people. In this session, participants learn the digital skill for themselves and also learn how to support someone else using that skill without taking over. If you support someone who is interested in the class immediately following this one (Making Technology Work for Me: Communication Tools, Settings, and Help When Things Break), you must attend this session.
Making Technology Work for Me: Communication Tools, Settings, and Help When Things Break

Tuesday, September 22
6–7 pm
In person at The Arc Montgomery County

For:
- Adults with an intellectual and/or developmental disability
- Veterans
- Seniors
- Interested Adult Learners
Making Technology Work for Me: Communication Tools, Settings, and Help When Things Break

You will practice using your own phone, tablet, or device to send a message, try a communication tool, and change one setting that makes the device easier to use. You will also practice what to try first when something does not work, such as restarting the device, checking volume or settings, and asking for help.

Led in partnership with Saad Iqbal of the Hukm Foundation
Click Here to Register

This session is a direct follow up to Supporting Digital Communication, Accessibility Tools, and Troubleshooting. It focuses on hands-on practice, choice-making, asking for help, and using technology in real-life situations. Support staff should attend Supporting Digital Communication, Accessibility Tools, and Troubleshooting if the person they are supporting is attending this class.
Google/Microsoft Tools for Work and Everyday Use

Tuesday, September 29
12–1 pm
Online lunch and learn

For:
- Direct Support Professionals
- Support Staff
- Caregivers
- Adults with an intellectual and/or developmental disability
- Veterans
- Seniors
- Interested Adult Learners
Google/Microsoft Tools for Work and Everyday Organization

You will learn practical ways to use Google and Microsoft tools for everyday. The class will include files and folders, sharing documents, understanding view/edit permissions, commenting versus editing, email organization, calendar invites, and simple online forms. You will see examples in both Google Workspace and Microsoft 365 when possible.

Led in partnership with Saad Iqbal of the Hukm Foundation.
Click Here to Register
Digital Help Lab: Bring a Real Task or Question

Tuesday, October 6
6–7 pm
In person at The Arc Montgomery County

For all former registered participants who want extra hands-on help
Digital Help Lab: Bring a Real Task or Question

You may bring a device and a real question, task, form, setting, message, photo, or technology challenge. This is a guided practice session, not a lecture.
Click Here to Register
Digital Privacy and Security for Everyday Life

Saturday, October 10
10–11 am
Online

For:
- Direct Support Professionals
- Support Staff
- Caregivers
- Adults with an intellectual and/or developmental disability
- Veterans
- Seniors
- Interested Adult Learners
Digital Privacy and Security for Everyday Life

You will learn practical habits for safer technology use, including privacy, security, scams, personal information, suspicious messages, and ways to use digital tools with more confidence.
Click Here to Register

If you have questions about classes, please click here to contact Jessica Wallach.

If you have questions about registration, please contact Communications@TheArcMoco.org, or call 301.984.5777 x1261.

Crafted by Firespring

Privacy Policy

What Information Do We Collect? When you visit our website you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and website use information collected on an aggregate basis as you and others browse our website.
Personal Information You Choose to Provide We may request that you voluntarily supply us with personal information, including your email address, postal address, home or work telephone number and other personal information for such purposes as correspondence, placing an order, requesting an estimate, or participating in online surveys. If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.
Website Use Information Similar to other websites, our site may utilize a standard technology called "cookies" (see explanation below, "What Are Cookies?") and web server logs to collect information about how our website is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our website, and the sites visited just before and just after ours. This information is collected on an aggregate basis. None of this information is associated with you as an individual.
How Do We Use the Information That You Provide to Us? Broadly speaking, we use personal information for purposes of administering our business activities, providing service and support and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our website, new services and special offers we think you will find valuable. The lists used to send you product and service offers are developed and managed under our traditional standards designed to safeguard the security and privacy of all personal information provided by our users. You may at any time to notify us of your desire not to receive these offers.
What Are Cookies? Cookies are a feature of web browser software that allows web servers to recognize the computer used to access a website. Cookies are small pieces of data that are stored by a user's web browser on the user's hard drive. Cookies can remember what information a user accesses on one web page to simplify subsequent interactions with that website by the same user or to use the information to streamline the user's transactions on related web pages. This makes it easier for a user to move from web page to web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.
How Do We Use Information Collected From Cookies? We use website browser software tools such as cookies and web server logs to gather information about our website users' browsing activities, in order to constantly improve our website and better serve our users. This information assists us to design and arrange our web pages in the most user-friendly manner and to continually improve our website to better meet the needs of our users and prospective users. Cookies help us collect important business and technical statistics. The information in the cookies lets us trace the paths followed by users to our website as they move from one page to another. Web server logs allow us to count how many people visit our website and evaluate our website's visitor capacity. We do not use these technologies to capture your individual email address or any personally identifying information about you.
Notice of New Services and Changes Occasionally, we may use the information we collect to notify you about important changes to our website, new services and special offers we think you will find valuable. As a user of our website, you will be given the opportunity to notify us of your desire not to receive these offers by clicking on a response box when you receive such an offer or by sending us an email request.
How Do We Secure Information Transmissions? When you send confidential personal information to us on our website, a secure server software which we have licensed encrypts all information you input before it is sent to us. The information is scrambled en route and decoded once it reaches our website. Other email that you may send to us may not be secure unless we advise you that security measures will be in place prior to your transmitting the information. For that reason, we ask that you do not send confidential information such as Social Security, credit card, or account numbers to us through an unsecured email.
How Do We Protect Your Information? Information Security -- We utilize encryption/security software to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction. Evaluation of Information Protection Practices -- Periodically, our operations and business practices are reviewed for compliance with organization policies and procedures governing the security, confidentiality and quality of our information. Employee Access, Training and Expectations -- Our organization values, ethical standards, policies and practices are committed to the protection of user information. In general, our business practices limit employee access to confidential information, and limit the use and disclosure of such information to authorized persons, processes and transactions.
How Can You Access and Correct Your Information? You may request access to all your personally identifiable information that we collect online and maintain in our database by emailing us using the contact form provided to you within the site structure of our website.
Do We Disclose Information to Outside Parties? We may provide aggregate information about our customers, sales, website traffic patterns and related website information to our affiliates or reputable third parties, but this information will not include personally identifying data, except as otherwise provided in this privacy policy.
What About Legally Compelled Disclosure of Information? We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.
Permission to Use of Materials The right to download and store or output the materials in our website is granted for the user's personal use only, and materials may not be reproduced in any edited form. Any other reproduction, transmission, performance, display or editing of these materials by any means mechanical or electronic without our express written permission is strictly prohibited. Users wishing to obtain permission to reprint or reproduce any materials appearing on this site may contact us directly.

Everyday Digital Skills

Jessica Wallach

Story Tapestries