Strategic Planning
In 2022, The Arc Montgomery County embarked on a strategic planning journey in partnership with the Center for Leadership and Innovation (CLI). CLI leveraged an appreciative, inquiry-driven, and strengths-based approach that facilitated whole-system engagement through a combination of virtual and in-person experiential, collaborative, and co-creative experiences. Their inclusive strategic planning process fostered transparency, increased accountability, harnessed the power of diversity, and positioned The Arc Montgomery County for future success.
The Arc Montgomery County's Board of Directors has approved the 2023-2025 Strategic Plan which will focus on the below Opportunity Areas over the next three years.
- Diversity, Equity, Inclusion & Belonging
- External Funding Security
- Family Communication & Connection
- Support Beyond Caregiving
- Voice of the Customer
- Workforce Crisis
Click the button below to review the plan!
Add Your Voice! Share Your Ideas!
We need help implementing our new strategic plan! Over the next three years, work groups will develop and implement identified goals and objectives across six strategic areas.
We invite our stakeholders to be part of this process! Join a work group, now or later, and add your voice to the discussion. Each group will have two co-chairs and include employees at all levels of the organization, plus external stakeholders. The ideal size is 12-15 people.
Work groups will meet twice monthly, on a regularly scheduled basis, via Zoom, over 4-10 months. Each meeting will last 60-90 minutes.
Descriptions of the work groups currently forming are below. To indicate your interest in participating, please click here to email Deborah Mark, Director of Strategic Initiatives.
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DIVERSITY, EQUITY, INCLUSION & BELONGINGStrategic Goal: Cultivate, sustain, celebrate and appreciate a dynamic and diverse workforce.
Members will work to launch a diverse and comprehensive DEIB committee. Tasks will include researching committee structure, roles, and duties, defining DEIB for The Arc Montgomery County as it relates to employees and Board members, and surveying employees for current DEIB data.
Timeframe: February-June, 2023 -
EXTERNAL FUNDING SECURITYStrategic Goal: Leverage a social entrepreneurial mindset and approach to create new funding streams which will support strategic initiatives.
Members will work with an external social entrepreneurship consultant and develop pathways to generate new revenue. Tasks will include developing strategies to support this goal, identifying unmet community needs, identifying current resources, and creating business plan(s).
Timeframe: February-July 2023 -
WORKFORCE CRISISStrategic Goals: Create and sustain a robust pipeline of passionate employees and intentionally foster a thriving workforce.
Members will work to increase applications from people who have the skill set to succeed as a DSP and implement new flexibilities valued by employees. Tasks include implementing effective recruitment marketing and other tools, and surveying employees to determine their needs, with a focus on equity instead of equality.
Timeframe: January-August 2023 -
FAMILY COMMUNICATION & CONNECTIONStrategic Goal: Enhance communication between and among people supported, their families, and The Arc’s team.
Members will create ways for people supported, their families, and employees to connect on a personal level. Tasks will include identifying and implementing opportunities to make connections , with a focus on humanizing interactions between and among people.
Timeframe: January-June 2023 -
VOICE OF THE CUSTOMERStrategic Goal: Empower people supported to have more input into and influence on making decisions which impact their lives.
Members will create ways to educate all employees annually on person-centered approaches. Tasks will include training employees to actively address issues presented by people supported, and ensuring technology supports the implementation of inclusion.
Timeframe: July-December 2023 -
SUPPORT BEYOND CAREGIVINGStrategic Goal: Push ourselves and our communities to challenge traditional paradigms and change the way we view and interact with people supported.
Members will assist in generating excitement about The Arc Montgomery County’s work. Tasks will include finding and sharing success stories, supporting social media and other campaigns, and offering opportunities for people to connect with people we support.
Timeframe: July-December 2023
